Some customer experience issues when trying to connect Outlook to SMTP to send emails.
This is due to windows not being updated to use the latest SSL/TLS version 1.2 as is required by our servers.
Instructions on how to update your machine to allow SMTP using TLS 1.2 can be found on the Microsoft website link:
https://support.microsoft.com/en-gb/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in
Due to security of our servers for all customers, we are unable to relax this requirement.
Alternatives are to use webmail (https://webmail.cloud-tree.co.uk)
or
Install an alternative email client that is TLS 1.2 compliant, such as
emClient which is free of charge and can be found at
https://www.emclient.com
- 5 Korisnici koji smatraju članak korisnim
Vezani članci
Adding additional Domains to my account
If your package allows more than 1 domain to be added you can add additional domain names and run...
How do I view my website before DNS propogation
Many website used to (some still do) allow you to view your website using the servers IP address...
Resetting email passwords
There are two ways in which you can reset your email password.A. Submit a ticket to the helpdesk...
Backing up your data in CPanel
In this article we will show you how to do a Full cPanel Backup of your account. Backing up your...
Outlook 2007, does not delete messages just marks them through with a line...
This article is for Customers using older Outlook 2007 product with IMAP emails accounts.It's...
